FREQUENTLY ASKED QUESTIONS
Welcome to our Frequently Asked Questions (FAQ) page! Here, we have compiled a list of common inquiries and their corresponding answers to provide you with quick and convenient access to essential information about our products/services. Whether you’re a new customer exploring our offerings or an existing client seeking clarification, we hope this resource will address any queries you may have.
Q. What are your payment terms and minimum orders?
We mostly work on large volumes. Our minimum order quantity varies for each product. Kindly check with us for the quantity for each.
Most of our orders are on “advance payment” basis only. Once we have established mutual trust we can explore the possibility of various credit terms.
Q. I am buying from another supplier, but need better service, would you match or beat the price I am paying?
A. Thank you for your interest in our products/services. We appreciate that you are considering us as an alternative supplier. We understand that price and service are essential factors in your decision-making process.
While we strive to offer competitive pricing, we also place great emphasis on providing exceptional service to our customers. We believe that a combination of quality products and outstanding support creates the best value proposition.
Q. When will my order be shipped?
We have certain items in stock and some are to be manufactured to order.
For items in stock we will be able to ship from our warehouse between Monday to Saturday.
Kindly check with us for the readiness date for the items that are produced against specific orders.
Q. I'm a large user can I get additional discounts?
A. Discount structure depends on various parameters.
We offer the lowest possible prices. However, kindly check with us for possible discounts.
We continuously update our FAQ page based on feedback and emerging questions from our valued customers, so we encourage you to check back regularly for new information or updates. Your input is valuable to us, so if you have any suggestions for additional questions or improvements to our FAQ section, please feel free to share them with us.
Need expert advice?
Call our team on
+91 22 4602 7069
Our customers choose us as the go to supplier of cosmetic packaging because over many years our sales team have gained a deep understanding of their needs and the sectors in which they operate. We can offer expert advice on which containers, plastic spray bottles and dispensers will be a winning combination for your product and application, so don’t hesitate to contact us.